Both/And: Values Based Decision Making in a Time of Crisis
Transforming core services to virtual overnight...bring your child to work EVERY day...sleepless worry for ourselves and our at-risk loved ones...even deeper divides along socio-economic and generational lines...amplified racism and xenophobia....How are we supposed to make the range of critical decisions required of us while swirling in the stress? Our brains have developed a response through biological evolution: pre-programmed shortcuts based on habits. But are the habits that we’ve built in the past representative of the leaders that we want to be today?
In times of stress, our brains naturally default to previously ingrained behaviors to navigate uncertainty. This includes existing habits around top-down, individualistic decision-making; information- (and thus power-) hoarding; and binary either/or thinking. In other words, unless we interrupt it, the extreme stress of today’s circumstances could lead many of us to default to white dominant culture habits in this exact moment when slow and intentional leadership, clear and transparent communication, and trust and relationship-informed decision making are most critical.
Must the show go on? COVID-19 and the Hidden Inequity of ‘Personal Choice’
Even as more large systems suspend activities to encourage social distancing, I continue to hear from many organizations in the non-profit, education, and philanthropic space where internal guidance around whether or not adult staff should travel or work from home really amounts to “use your discretion”, “it’s your personal choice”, or “suspend non-essential activities”. Here’s the problem: there are some messy, uncomfortable, hidden inequities in these generalized, personal choice messages.
Psychological Safety: What’s Keeping Your Team From Taking Critical Risks?
Promise54’s Vanessa Douyon and Kiera Vinson share their experience of how psychological safety within organizations fosters greater risk-taking, effectiveness, and productivity – and how your team can get there.